1. Employee Feedback: Conduct surveys and collect feedback from employees to gauge satisfaction and areas for improvement. 2. Utilization Rates: Track the utilization rates of EAP services to understand how frequently they are being used. 3. Performance Metrics: Monitor changes in performance metrics such as productivity, absenteeism, and turnover rates. 4. Health Outcomes: Assess improvements in employee health and well-being through health assessments and other relevant data.