A well-crafted user experience can positively impact various business metrics such as:
Conversion Rate: A seamless UX can lead to higher conversions, turning visitors into customers. Customer Lifetime Value (CLV): Satisfied customers are likely to make repeat purchases, increasing their overall value to the business. Churn Rate: A positive user experience can reduce the churn rate by keeping customers engaged and loyal. Net Promoter Score (NPS): Good UX can boost NPS, indicating a higher likelihood of customers recommending the product or service to others.