Several tools are widely used for remote support, including: - Remote Desktop Software: Tools like TeamViewer, AnyDesk, and LogMeIn allow full control over the remote device. - Video Conferencing: Platforms like Zoom, Microsoft Teams, and Cisco Webex facilitate face-to-face interactions and screen sharing. - Instant Messaging: Applications like Slack and Microsoft Teams enable real-time communication and collaboration. - Ticketing Systems: Software like Zendesk and Freshdesk help manage support requests and track their resolution status.