Despite its advantages, remote support comes with its own set of challenges: - Technical Issues: Connectivity problems and software compatibility issues can hinder the support process. - Communication Barriers: Misunderstandings can occur due to the lack of face-to-face interaction. - Complex Problems: Some issues are too complex to be resolved remotely and may require on-site intervention. - User Resistance: Some users may be uncomfortable or unfamiliar with remote support technology, leading to reluctance in seeking help.