A poor brand reputation can have dire consequences for a business:
Loss of Customers: Negative perceptions can drive customers away, reducing sales and market share. Financial Impact: A tarnished reputation can lead to decreased revenue and increased costs as the company attempts to repair its image. Talent Attraction: Top talent may be unwilling to work for a company with a poor reputation, affecting the quality of your workforce. Legal Issues: A bad reputation can result in increased scrutiny from regulators and potential legal challenges.