Quality assessment is crucial for several reasons:
Customer Satisfaction: High-quality products and services lead to higher customer satisfaction, which in turn fosters customer loyalty and repeat business. Cost Efficiency: Identifying and addressing quality issues early can prevent costly errors and rework, saving the company money in the long run. Compliance: Ensuring that products and services meet regulatory standards helps avoid legal penalties and enhances the company's reputation. Competitive Advantage: Consistently high quality can differentiate a company from its competitors, providing a strategic edge in the marketplace.