business to consumer

What role does technology play in B2C?

Technology is a cornerstone of modern B2C operations. E-commerce platforms like Shopify, Magento, and WooCommerce have revolutionized how businesses sell products online. Additionally, Customer Relationship Management (CRM) systems help businesses manage interactions with current and potential customers. Data analytics tools enable businesses to understand consumer behavior better and make informed decisions. Furthermore, technologies like AI and machine learning are enhancing personalized marketing and customer service.

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