What Role Does Emotional Intelligence Play in Managing Change?
Emotional intelligence is critical in navigating the complexities of change. Leaders with high emotional intelligence are adept at recognizing and managing their own emotions, as well as empathizing with the feelings of others. This awareness enables them to address fears and anxieties, provide support, and maintain morale during periods of uncertainty. Emotional intelligence also enhances decision-making, allowing leaders to balance strategic objectives with the human element of change.