When selecting a DMS, businesses should look for the following key features:
1. Document Storage: The ability to store a wide variety of document types, including text files, PDFs, and multimedia. 2. Search and Retrieval: Advanced search capabilities that allow users to quickly find documents using keywords, metadata, or full-text search. 3. Version Control: Tools to manage multiple versions of a document, ensuring that users are always working with the most current version. 4. Collaboration Tools: Features that allow multiple users to work on the same document simultaneously, with real-time updates and commenting capabilities. 5. Integration: The ability to integrate with other business systems such as CRM, ERP, and email platforms.