Managing field service comes with its set of challenges:
1. Resource Allocation: Ensuring the availability of the right technicians and equipment. 2. Communication: Maintaining clear and consistent communication between dispatchers, technicians, and customers. 3. Data Management: Accurately capturing and utilizing service data to inform decision-making. 4. Customer Expectations: Meeting high customer expectations for timely and quality service. 5. Regulatory Compliance: Adhering to industry standards and regulations.