Businesses can take various steps to improve customer perception:
1. Enhance Customer Service: Invest in training staff to provide excellent service. 2. Engage with Customers: Actively engage with customers on social media and respond to feedback. 3. Maintain Quality: Consistently deliver high-quality products and services. 4. Transparency and Honesty: Be transparent about business practices and handle any issues honestly. 5. Personalization: Tailor experiences to meet individual customer needs and preferences.