Mediation is essential in business for several reasons:
1. Conflict Resolution: Conflicts are inevitable in any organization. A mediator helps resolve these conflicts efficiently, preventing them from escalating and disrupting business operations. 2. Improved Communication: Mediators facilitate open and honest communication, helping parties understand each other's perspectives and reach a mutual agreement. 3. Cost-Effective: Compared to litigation or arbitration, mediation is often less costly and time-consuming, saving valuable resources for the business.