What Role Does Leadership Play in Maintaining Quality?
Leadership plays a pivotal role in maintaining quality within an entrepreneurial venture. Effective leaders set the standard for quality assurance by establishing clear guidelines and expectations. They prioritize quality by investing in training, technology, and processes that ensure consistent delivery of high-quality products or services. Moreover, leaders foster a culture of continuous improvement, encouraging employees to identify areas for enhancement and innovate solutions. Leaders also ensure that feedback from customers and stakeholders is integrated into the quality management system.