employee net promoter score (enps)

What is Employee Net Promoter Score (eNPS)?


The Employee Net Promoter Score (eNPS) is a metric used by businesses to measure employee satisfaction and loyalty. Adapted from the Net Promoter Score (NPS) used for gauging customer satisfaction, eNPS focuses on employees' willingness to recommend their workplace to others. This metric is particularly valuable in entrepreneurial ventures where employee engagement can significantly impact company growth and innovation.

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