When selecting a communication app, business leaders should consider the following features:
1. User-Friendliness: The app should be intuitive and easy to use to ensure quick adoption by all team members. 2. Integration Capabilities: It should integrate seamlessly with other tools and software used by the organization. 3. Security: Given the sensitivity of business communications, the app must offer robust security features to protect data. 4. Scalability: The app should be capable of growing with the organization, accommodating an increasing number of users and features. 5. Customizability: Leaders should look for apps that can be customized to fit the specific needs of their teams.