What Challenges Might Business Leaders Face with CRM Systems?
Despite their benefits, implementing and managing CRM systems can present challenges, such as: - Resistance to Change: Teams may be resistant to adopting new technologies. - Data Quality: Ensuring the accuracy and completeness of data can be challenging. - Integration Issues: Integrating the CRM system with existing tools and processes may require additional resources and time. - Cost: The financial investment required for a robust CRM system can be significant.