1. Poor Customer Experience: If customers are not satisfied with their experience, they are more likely to leave. This includes issues with customer support, product usability, and overall service quality. 2. Competitor Offerings: Better offers from competitors can lure customers away. 3. Lack of Engagement: Customers who donât engage with the product or service are more likely to churn. 4. Pricing Issues: If customers perceive the price as too high for the value received, they may leave.