Several factors can contribute to customer churn, including:
Poor Customer Service: Negative experiences with customer support can drive customers away. Product Issues: If a product fails to meet customer expectations, they are likely to seek alternatives. Pricing: High or inflexible pricing can deter customers, especially if competitors offer better value. Competition: Better offers or innovations from competitors can lure customers away. Lack of Engagement: Businesses that fail to engage with their customers risk losing them.