quality benchmarks

What Are the Key Quality Benchmarks?

Several quality benchmarks are commonly used in entrepreneurship, including but not limited to:
- ISO Standards: International Organization for Standardization (ISO) provides global standards that ensure quality, safety, and efficiency.
- Customer Feedback: Regularly collecting and analyzing customer feedback can help identify areas for improvement.
- Net Promoter Score (NPS): A metric that evaluates customer loyalty and satisfaction.
- Lean Six Sigma: A methodology that focuses on reducing waste and improving process quality.
- Total Quality Management (TQM): An organization-wide approach to instilling quality in every aspect of operations.

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