Role confusion can have several negative impacts on a business:
Decreased Productivity: Employees may spend more time clarifying their responsibilities rather than performing their tasks. Increased Stress: Uncertainty about roles can lead to higher stress levels among employees, affecting their overall well-being and job satisfaction. Conflict: Misunderstandings about roles can lead to conflicts between team members, disrupting team cohesion and collaboration. Attrition: Persistent role confusion can drive high-performing employees to seek clarity and stability elsewhere, increasing employee turnover.