Managing customers comes with its own set of challenges:
High Expectations: Customers today have higher expectations for quality and service, making it challenging to consistently meet these standards. Competition: The presence of numerous competitors makes it difficult to attract and retain customers. Changing Preferences: Customer preferences and behaviors are constantly evolving, requiring businesses to stay adaptable. Data Privacy: Ensuring the privacy and security of customer data is a critical concern, especially with increasing regulations. Resource Constraints: Limited resources can make it challenging to implement comprehensive CRM strategies.