How to Measure the Impact of Stakeholder Engagement?
Measuring the impact of stakeholder engagement is crucial for continuous improvement. Key performance indicators (KPIs) can be used to assess the effectiveness of engagement strategies. These may include: 1. Stakeholder Satisfaction: Surveys and feedback forms can gauge stakeholder satisfaction levels. 2. Engagement Levels: Track the frequency and quality of interactions with stakeholders. 3. Business Outcomes: Assess how stakeholder engagement has influenced business metrics such as sales, customer retention, and employee productivity.