Implementing effective operational control involves several key steps:
1.
Define Clear Objectives: Clearly define what you aim to achieve with operational control. These could be related to
efficiency, quality, or customer satisfaction.
2. Establish Standards: Set measurable standards against which performance will be evaluated. These standards should be specific, measurable, achievable, relevant, and time-bound (SMART).
3.
Monitor Performance: Use various tools and techniques to monitor actual performance against the set standards. This could involve
key performance indicators (KPIs), dashboards, or real-time data analytics.
4. Take Corrective Actions: When deviations from standards are identified, take immediate corrective actions to bring performance back on track. This might involve adjusting processes, providing additional training, or reallocating resources.
5. Continuous Improvement: Operational control is not a one-time activity but an ongoing process. Continuously seek ways to improve processes and make them more efficient and effective.