downtime tolerance

How to Determine Downtime Tolerance?

Determining downtime tolerance involves a series of steps:
Identify Critical Processes: List out all the critical processes that are essential for the business to function.
Assess Impact: Evaluate the impact of downtime on these processes in terms of revenue loss, customer satisfaction, and compliance.
Consult Stakeholders: Engage with key stakeholders to understand their tolerance levels and expectations.
Analyze Historical Data: Review past incidents of downtime to gauge their impact and recovery times.
Set Tolerance Levels: Based on the above assessments, set acceptable downtime tolerance levels for different processes.

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