Identify the Product or Service: Choose what you will map. Define the Process: Break down the process into individual steps. Collect Data: Gather information about each step, including time taken, resources used, and any delays. Create the Current State Map: Visualize the existing process flow. Analyze the Map: Identify bottlenecks, redundancies, and waste. Design the Future State Map: Develop an optimized process flow. Implement Changes: Make the necessary adjustments to achieve the future state.