Salesforce Einstein integrates seamlessly with the Salesforce ecosystem, utilizing data from various Salesforce products such as Sales Cloud, Service Cloud, and Marketing Cloud. It employs several AI technologies, including:
Machine Learning: To analyze historical data and make predictions about future outcomes. Natural Language Processing (NLP): To understand and respond to customer inquiries in a human-like manner. Computer Vision: To analyze images and videos for insights. Deep Learning: To improve the accuracy and efficiency of predictive models.