Salesforce Einstein integrates seamlessly with the Salesforce CRM platform. It enhances the existing functionalities of the CRM by adding layers of AI-driven insights and automation. Hereâs how it works:
Data Collection: Einstein collects and processes data from various sources within the CRM. Analysis: It uses machine learning algorithms to analyze the data and identify patterns. Insights and Actions: The insights generated are used to automate tasks, provide recommendations, and predict future outcomes.
For entrepreneurs, this means the CRM not only helps manage customer relationships but also actively contributes to business growth through intelligent automation and insights.