lifetime value of a customer (ltv)

How Can LTV Impact Business Decisions?

LTV can influence a range of business decisions, including:
Marketing Spend: Knowing the LTV helps in determining how much you can afford to spend on customer acquisition without jeopardizing profitability.
Product Development: High LTV might indicate strong customer loyalty, suggesting opportunities for developing premium products or services.
Customer Service: If LTV is high, investing in exceptional customer service can further enhance customer retention and satisfaction.

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