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How Can Business Leaders Encourage Word of Mouth?
Business leaders can encourage word of mouth through several strategies:
Deliver exceptional customer service
: Satisfied customers are more likely to share their positive experiences.
Engage with customers on social media
: Interacting with customers online can amplify word of mouth.
Create shareable content
: High-quality content can be easily shared and discussed among potential customers.
Reward referrals
: Offer incentives for customers who refer new clients.
Cultivate brand ambassadors
: Empower loyal customers to advocate for your brand.
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