The importance of RTC in business cannot be overstated. Here are some key reasons:
1. Enhanced Collaboration: RTC tools like video conferencing and instant messaging facilitate seamless collaboration among team members, irrespective of their geographical locations. 2. Improved Customer Service: By using live chat and real-time support systems, businesses can address customer queries promptly, leading to higher satisfaction and loyalty. 3. Faster Decision-Making: Instant communication allows for quick information exchange, enabling faster and more informed decision-making processes. 4. Increased Productivity: With real-time collaboration tools, employees can work more efficiently, reducing the time spent on email threads and waiting for responses.