customer lifetime value (clv)

Why is CLV Important?

Understanding CLV is crucial for several reasons:
Resource Allocation: It helps businesses allocate resources effectively, ensuring investment in high-value customers.
Customer Retention: Focusing on increasing CLV can improve customer retention rates, which is often more cost-effective than acquiring new customers.
Profitability Analysis: It aids in understanding the profitability of different customer segments, enabling better strategic decisions.
Marketing Efficiency: CLV helps in optimizing marketing budgets by identifying which customer segments to target.

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