What Tools and Techniques are Used in Process Management?
Several tools and techniques can aid in effective process management:
Six Sigma: A data-driven approach for eliminating defects and improving process quality. Lean Management: Focuses on maximizing value by minimizing waste. BPMN: A graphical representation for specifying business processes in a workflow. Balanced Scorecard: A strategic planning and management system used to align business activities with the vision and strategy of the organization.