What Roles Do Business Leaders Play During an Incident?
During an incident, business leaders play several crucial roles:
- Decision-Making: Leaders must make timely decisions to contain and mitigate the incident. - Communication: They should communicate effectively with stakeholders, including employees, customers, and regulatory bodies. - Resource Allocation: Leaders need to ensure that adequate resources are available for incident response. - Support: Providing support to the incident response team and ensuring they have the necessary tools and authority to act.