What Role Does Communication Play in Building Trust?
Effective communication is pivotal in building trust. Clear, honest, and timely messages ensure stakeholders are well-informed. Two-way communication channels, where stakeholders can ask questions and receive feedback, are essential. Regular updates, whether through newsletters, social media, or meetings, keep stakeholders engaged and informed. Transparent communication during crises is particularly important, as it shows stakeholders that the company is handling the situation responsibly.