What role did competition play in Blockbuster's fall?
Competition played a substantial role in Blockbuster's fall. Netflix, with its innovative business model and focus on customer satisfaction, quickly gained market share. Other competitors, like Redbox, also emerged, offering DVD rentals through kiosks at lower prices. These competitors provided more convenient and cost-effective alternatives to Blockbuster's traditional rental stores, drawing customers away and eroding Blockbuster's market position.