What Metrics Should Be Monitored for Delivery Schedules?
Monitoring key metrics helps in assessing the effectiveness of delivery schedules and identifying areas for improvement. Important metrics include:
On-time Delivery Rate: The percentage of deliveries made within the promised timeframe. Order Accuracy: The rate at which orders are delivered correctly without errors. Customer Feedback: Insights from customer reviews and ratings on the delivery process. Cost Per Delivery: The total cost incurred for making each delivery, including fuel, labor, and vehicle maintenance.