measuring impact

What Metrics Should Be Measured?

While the specific metrics may vary depending on the industry and business objectives, some common categories include:
Financial Metrics: These include revenue growth, profit margins, and return on investment (ROI).
Customer Metrics: Customer satisfaction, retention rates, and Net Promoter Score (NPS).
Employee Metrics: Employee engagement, turnover rates, and productivity levels.
Social and Environmental Metrics: Corporate social responsibility (CSR) initiatives, carbon footprint, and community impact.

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