technology

What is the Impact of Technology on Customer Relationship Management (CRM)?

Effective customer relationship management is vital for any business. Technology offers CRM systems like Salesforce and HubSpot, which help manage customer interactions, track sales, and analyze data. These systems provide a 360-degree view of the customer, enabling personalized experiences and fostering long-term loyalty.

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What is the Impact of Technology on Customer Relationship Management (CRM)?
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