What Is the Impact of Non-verbal Communication in Business?
Non-verbal communication, which includes body language, facial expressions, and tone of voice, often conveys more than words alone. It plays a crucial role in business interactions by providing context and emotional nuance. For instance, making eye contact can convey confidence and honesty, while crossed arms might indicate defensiveness or resistance. Being aware of non-verbal cues can enhance interpersonal communication and help in building stronger relationships.