What Features Should Entrepreneurs Look for in a CRM Software?
When choosing a CRM software, entrepreneurs should look for key features such as:
Contact Management: Ability to store and manage customer information. Sales Automation: Tools to streamline the sales process, such as lead tracking and pipeline management. Customer Support: Features that help manage customer inquiries and support tickets. Analytics and Reporting: Tools that provide insights into sales performance and customer behavior. Integration: Ability to integrate with other tools and software used by the business.