Several factors can contribute to customer fatigue, including:
Over-communication: Bombarding customers with too many emails, notifications, or messages can overwhelm them. Repetitive Content: Sending similar or redundant messages can lead to disinterest. Irrelevant Offers: Providing offers or information that do not align with the customer's interests or needs. Poor Timing: Contacting customers at inconvenient times can be off-putting. Lack of Personalization: Generic, one-size-fits-all messages fail to engage customers on a personal level.