What Are the Long-term Effects of Ignoring Quality?
Ignoring quality concerns can have dire long-term consequences: - Loss of Customers: Poor quality can drive customers away, leading to a decline in sales. - Brand Damage: Rebuilding a damaged brand reputation is a daunting and often expensive task. - Legal Issues: Non-compliance with quality standards can result in legal actions, fines, and business closures. - Operational Costs: Continuous quality issues can escalate operational costs due to returns, warranty claims, and rework.