Ticketing System: A robust ticketing system that manages and prioritizes customer inquiries. Live Chat: Real-time chat capabilities to engage with customers instantly. Knowledge Base: A centralized repository of information to help customers find answers quickly. Multichannel Support: Ability to handle inquiries from various channels including email, phone, and social media. Automation: Automated workflows and triggers to streamline support processes. Analytics and Reporting: Comprehensive tools for tracking performance and gaining insights. Customizable Dashboard: A customizable interface to suit specific business needs.