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customer data platform (cdp)
What are the Key Features of a CDP?
Some of the essential features of a CDP include:
Data Integration
: Ability to integrate with various data sources.
Real-time Analytics
: Providing real-time analysis and insights.
Customer Segmentation
: Advanced segmentation capabilities to target specific customer groups.
Data Governance
: Ensuring data quality and compliance with regulations.
Cross-channel Orchestration
: Managing customer interactions across multiple channels.
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