Offering irrelevant promotions can have several negative impacts:
Poor Customer Experience: Customers may feel misunderstood or neglected, leading to dissatisfaction and a higher churn rate. Wasted Resources: Time and money spent creating and distributing these offers yield low return on investment (ROI). Damage to Brand Reputation: Frequent irrelevant offers can tarnish a company's brand image, making it seem out of touch with its audience.