Automated responses are used in various aspects of business: 1. Customer Support: Automated responses can handle FAQs, ticket acknowledgments, and basic troubleshooting. 2. Marketing: They can be used for email marketing campaigns, sending personalized offers based on customer behavior. 3. Sales: Automated responses can be triggered by actions such as downloading a whitepaper or signing up for a newsletter, nurturing leads through the sales funnel. 4. Human Resources: For internal communications like leave approvals and interview scheduling.