Here are some key social metrics that business leaders should track:
Employee Engagement: Measures the level of commitment and motivation employees feel towards their work and the company. Customer Satisfaction: Assesses how happy customers are with a company's products or services. Brand Reputation: Evaluates how the public perceives the company. Social Media Engagement: Tracks interactions like likes, comments, and shares on social media platforms. Community Impact: Measures the effect of the company's initiatives on the local community.