What Are Some Challenges in Setting Business Criteria?
While setting business criteria is crucial, it is not without challenges. Some common issues include:
Lack of Clear Objectives: Without clear business goals, it is difficult to set relevant criteria. Data Limitations: Insufficient or poor-quality data can hinder the effective measurement of criteria. Resistance to Change: Employees and managers may resist new criteria if they perceive them as unfair or unrealistic. Overemphasis on Quantitative Metrics: Focusing solely on numbers can overlook qualitative aspects like customer satisfaction and employee morale.