To use client feedback effectively, businesses should: 1. Analyze: Regularly review and analyze the feedback to identify trends and common issues. 2. Actionable Steps: Develop actionable steps to address the feedback. 3. Communicate: Inform clients about the changes made based on their feedback. 4. Monitor: Continuously monitor feedback to ensure the implemented changes are effective. 5. Engage: Engage with clients who provide feedback to show appreciation and build stronger relationships.