Clarity and Precision
When communicating in a business setting, clarity and precision are paramount. Avoid using jargon or slang that might confuse the reader. Instead, use clear and concise language. For example, instead of saying, "We'll touch base on this later," you might say, "We will discuss this further in our meeting on Thursday."
Respectful Language
Always use respectful and courteous language. Address individuals by their appropriate titles unless given permission to do otherwise. For instance, use "Mr.," "Ms.," "Dr.," etc., followed by the individual's surname. Phrases like "please," "thank you," and "I appreciate" go a long way in maintaining a professional tone.
Active Voice
Using active voice makes your communication more direct and vigorous. For example, instead of saying, "The report was completed by the team," say, "The team completed the report." This not only makes the sentence clearer but also attributes responsibility directly.